Contact Us
We value your feedback and are here to help. Choose the best way to reach us below.
General Inquiries
For questions about NumisDex, your account, or the platform:
- Email: support@numisdex.community
We aim to respond to all inquiries within 48 hours during business days.
Report a Data Issue
If you notice incorrect information in a catalog listing — wrong attribution, incorrect image, misclassified error type, or other data quality concerns — you can:
- Use the Report Issue button on any listing page to flag the problem directly
- Email us at support@numisdex.community with the listing URL and a description of the issue
Account & Privacy Requests
For account-related requests including:
- Data Export — Available in your Profile settings
- Account Deletion — Available in your Profile settings (includes full data anonymization per GDPR)
- Privacy Concerns — Email privacy@numisdex.community
For full details on how we handle your data, see our Privacy Policy.
Expert & Partnership Inquiries
If you are a numismatic researcher, dealer, or organization interested in:
- Joining the Founding Expert Program
- Contributing legacy variety data
- Partnership opportunities
Please contact us at experts@numisdex.community.
Bug Reports & Technical Issues
If you encounter a technical problem with the platform:
- Email: support@numisdex.community
- Please include your browser, device, and steps to reproduce the issue
Mailing Address
NumisDex Email: support@numisdex.community
Response Times
| Request Type | Expected Response |
|---|---|
| General inquiries | Within 48 hours |
| Data issues | Within 48 hours |
| Privacy/GDPR requests | Within 30 days (per regulation) |
| Technical issues | Within 48 hours |
| Expert inquiries | Within 5 business days |