Contact Us

Questions, feedback, or issues? We are here to help.

Contact Us

We value your feedback and are here to help. Choose the best way to reach us below.

General Inquiries

For questions about NumisDex, your account, or the platform:

We aim to respond to all inquiries within 48 hours during business days.

Report a Data Issue

If you notice incorrect information in a catalog listing — wrong attribution, incorrect image, misclassified error type, or other data quality concerns — you can:

  1. Use the Report Issue button on any listing page to flag the problem directly
  2. Email us at support@numisdex.community with the listing URL and a description of the issue

Account & Privacy Requests

For account-related requests including:

For full details on how we handle your data, see our Privacy Policy.

Expert & Partnership Inquiries

If you are a numismatic researcher, dealer, or organization interested in:

  • Joining the Founding Expert Program
  • Contributing legacy variety data
  • Partnership opportunities

Please contact us at experts@numisdex.community.

Bug Reports & Technical Issues

If you encounter a technical problem with the platform:

Mailing Address

NumisDex Email: support@numisdex.community

Response Times

Request TypeExpected Response
General inquiriesWithin 48 hours
Data issuesWithin 48 hours
Privacy/GDPR requestsWithin 30 days (per regulation)
Technical issuesWithin 48 hours
Expert inquiriesWithin 5 business days